SERVICE · A·01

Multi-agent orchestration
engineered for production.

Planner, critic, specialists, memory, tool-use — composed into autonomous loops that earn their place in the operation. We build agents that run continuously and are owned by someone who can read every transition.
TYPICAL GRAPH
6–8 agents
PER-TURN LATENCY
< 800ms
DEPLOYMENT
AWS · GCP · on-prem
OBSERVABILITY
Every decision
Four primitives, composed.
Every agent system we ship is built from the same primitives. The interesting work is which combinations we use, and what we leave out.
// 01

Planner agents

Top-of-graph agents that decompose intent into a working plan, assign work to specialists, and re-plan when the world changes mid-execution.

  • Goal decomposition
  • Re-plan on tool failure
  • Cost-aware tool selection
// 02

Critic agents

A second pair of eyes that disagrees with the planner. Tonal mismatches, missed constraints, brand drift — caught before the artifact lands.

  • Constraint enforcement
  • Audit trail of rejections
  • Tuned per-engagement
// 03

Tool-use loops

Specialists with bounded scope, deterministic side-effects, and clear contracts. Tools are the only way agents touch the world.

  • Bounded scope per tool
  • Idempotent by default
  • Live telemetry per call
// 04

Memory & retrieval

Scoped, observable memory. Cross-session continuity where it matters; forgetting where it does not. No black-box state.

  • Scoped per operator
  • Inspectable by humans
  • Provenance on every recall
How we build agents.
Four phases. We publish them because they let you self-select. Every phase produces an artifact you can read.
01
INTAKE

Read the operation, in writing.

We map the operation as it runs today — actors, decisions, the moments humans actually own. Agents go where the cost of judgement is high and the work is repetitive.

1-page architecture sketch within 48 hours
02
DESIGN

Plan the agent graph.

Who plans, who critiques, who acts on the world. We name every agent, write its contract, and decide what it cannot do — before it ships.

Agent contract + tool schema + state diagram
03
BUILD

Engineer the loop.

Python · LangGraph-class orchestration · structured tool I/O · evals from day one. Observability is not an afterthought; it is the first thing we build.

Working loop with traced decisions by W4
04
OPERATE

Hand the keys to an operator.

A named human owns the loop. They can read every decision, override any output, and reverse anything we shipped. That surface is the product.

Operator console + audit + reversal flows
What we build with.
Choices we have made after enough production systems to know what the next one will need.
LANGUAGE
Python · TS
Async-first; typed I/O
MODELS
GPT-4o · Claude · open
Multi-model by default
ORCHESTRATION
Custom · LangGraph
State-machine agent graphs
EVALS
Per-tool · per-edge
CI-gated, not after-the-fact
OBSERVABILITY
OTel · custom traces
Every decision is replayable
DEPLOYMENT
AWS · GCP · on-prem
Wherever your data lives
Questions we get asked.
Six we hear in almost every intake. If yours is not here, send it in the brief.

That works for demos. It does not work for operations.

A chat box is one agent, no critic, no memory boundary, no audit trail, no reversal path. The first time the model is wrong in production — which it will be — there is no surface to read what happened, fix it, and prevent it from happening again. We have inherited engagements that started as chat boxes; the rebuild costs more than starting clean.

We design around them, not against them. The critic agent's job is to catch them; the tool contracts make them visible; the operator can roll back any artifact a hallucination produced.

The model will say untrue things — we treat that as a property, not a defect. The system either catches it before it acts, or makes it reversible after.

The operator is the named human who lives inside the loop. They are not the buyer or the executive — they are the person who answers the phone when the system surprises someone.

The operator surface is the product. Every decision the agent makes is legible to them. Every output is reversible by them. Every constraint they tighten propagates back into the critic. We do not start engagements without one named.

Yes. We deploy to AWS, GCP, or on-prem. We have shipped systems into private VPCs, into government-cleared environments, and onto bare metal in a Norwegian basement. Where your data lives is your choice.

Minimum six weeks. Typical 8–14 weeks to first stable production deployment, then a quiet retainer for evolution.

We do not run two-week pilots. They produce demos, not systems.

We have inherited several. The first two weeks of an inherited engagement are spent reading the existing system; the read is itself a deliverable. Sometimes we extend, sometimes we replace. We say which, in writing, before we charge to build.

An agent system in your operation, in 12 weeks.

Send a brief. A principal reads it within 48 hours and replies with an architecture sketch — yes, no, or referral. We onboard two systems per quarter.